We'd love to hear from you.
Whether you have a question about the app, need help with your subscription, or want to share feedback — we're here to help. We aim to respond to all messages within 48 hours.
How do I cancel my subscription?
You can cancel your Lymphy subscription at any time through your iPhone Settings → Apple ID → Subscriptions → Lymphy. Your access continues until the end of the current billing period.
How do I restore my purchase on a new device?
Open Lymphy, go to the paywall screen, and tap "Restore Purchases" at the bottom. Make sure you're signed in with the same Apple ID used for the original purchase.
How do I delete my account?
Go to Settings within the Lymphy app and tap "Delete Account" at the bottom of the page. This permanently removes your account and data within 30 days. Alternatively, email us at vjbusiness@gmail.com and we'll handle it for you.
Is Lymphy suitable if I have a medical condition?
Lymphy is a general wellness app and is not a medical device. We always recommend consulting your healthcare provider before starting any new wellness routine if you have a medical condition.
The app isn't working — what should I do?
Try closing and reopening the app first. If the issue persists, delete and reinstall Lymphy — your account and progress are saved to the cloud. If you're still having trouble, email us at vjbusiness@gmail.com with your device model and iOS version.